Privacy Policy
Privacy Policy
Last updated: 2026-07-17
Data controller
SINCRONFLOW IT SRL
CUI 52357694 · J12/2710/2025
Str. Lunii 16, Cod Poștal 400367, Cluj-Napoca, Cluj, Romania
Email: contact@sincronflow.tech
What data we process
- Contact form data: name, email address, message, and submission metadata needed to answer your request.
- Email CTA events: if marketing consent is granted, Google Ads may receive conversion events when you use the email call to action.
- Analytics data: if analytics consent is granted, Plausible and optional Cloudflare Insights process aggregate visit and performance data.
- Consent record: your analytics/marketing consent choice is stored in
sf_cookie_consentfor 12 months.
Legal basis
- Contact requests: GDPR Article 6(1)(b), steps taken at your request before entering into a contract, or Article 6(1)(f), legitimate interest in replying to business enquiries.
- Consent storage: necessary to demonstrate and respect your privacy choice.
- Analytics and marketing: GDPR Article 6(1)(a), your explicit consent. Non-essential scripts are blocked until consent is given.
Third-party service providers
| Provider | Purpose | Data processed | Legal documents |
|---|---|---|---|
| Plausible Analytics | Aggregate analytics after analytics consent | Page URL, referrer, user agent, approximate location and anonymized session metrics | DPA · Privacy |
| Google Ads / Google tag | Conversion tracking and campaign measurement after marketing consent | Conversion events, page visits, browser identifiers such as _gcl_au after consent | Ads terms · Privacy |
| Cloudflare Insights | Performance analytics after analytics consent | Request metadata, IP address, user agent, traffic and performance information | DPA · Privacy |
| Web3Forms | Contact form delivery | Name, email, message, and submission metadata you send through the form | Privacy |
Retention
- Consent records: 12 months.
- Contact enquiries: kept only as long as needed to answer the request and manage the business relationship, unless legal obligations require longer retention.
- Google Ads conversion data: according to Google Ads settings, commonly up to 13 months for
_gcl_au. - Analytics data: according to Plausible and Cloudflare retention settings and legal terms.
Your GDPR rights
You may request access, rectification, erasure, restriction, portability, objection to processing, and withdrawal of consent. To exercise these rights, email contact@sincronflow.tech. We aim to respond within 30 days.
Withdrawing consent
Click Cookie Settings to change or withdraw analytics and marketing consent. Withdrawing consent does not affect processing that happened before withdrawal.
Complaints
You have the right to lodge a complaint with your national supervisory authority. EU/EEA contacts are listed by the European Data Protection Board: EDPB members.